Terms & Conditions

The Quotation includes:

1. Hotel accommodations with daily Buffet breakfast. The hotel accommodation is based on two persons sharing one twin room with private facilities.
2. Chinese lunches or dinners with multi-soft drinks specified on the itinerary.
3. Special Meal Arrangement or entertainment mentioned on the schedule.
4. English-speaking guides in each sightseeing cities.
5. Air-conditioned coach or private van served along the trip.
6. The economy-class airfare of the domestic flight or soft sleeper/seat train charge between cities in the itinerary.
7. Entrance fee for all of the sightseeing spots listed on the itinerary.
8. The government tax and the city construction fee inside China within the tour where applicable.

The Quotation excludes:

1. International airfare
2. Single Supplementing
3. Tips and Personal Expenses

4. Visa application expense

Deposit and final payments

We accept Major Credit Card, Personal Check and Bank Wiring transfer to make the reservation. Your payment is not deemed made until OneTourChina receives it.

A non-refundable deposit of USD 100 per tour and person is required for us to reserve space for you once you have made the reservation. Certain tours may have a higher deposit.

Final payment is generally due 30 days prior to commencement of services by Credit Card or wiring through the bank and 60 days prior to commencement of services by Personal Check. If we do not receive final payment by these dates, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing.

The reservation deposit charge per person is included in your total quotation. We will deduct the reservation deposit charge from the total quotation when you pay off the balance amount. The transfer charge is on your own.

The receipt of your deposit and/or final payment will indicate that you and your travel agent (when applicable) have read the Terms and Conditions of OneTourChina.com, and that you (and your agent) have accepted them.

Bank Information for Payment Wiring Transfer

Company Name: Beijing Wantusirui Ltd.
Bank Account Number: 0200 0082 0920 0033 789
Bank Name: Industrail and Commercial Bank of China, Beijing Municipal Branch, Beijing, PRC
Bank Address: No.5, Qingtaxilu Street,Fengtai District, Beijing, China
SWIFT code: ICBKCNBJBJM
Intermediary banks:
1. JPMorgan Chase Bank, New York; SWIFT code: CHASUS33; BENE Banker's A/C NO.: 001043718
2. Industrial and Commercial Bank of China, (Asia) Limited, Hongkong; SWIFT code: UBHKHKHH; BENE Banker's A/C No.: 860159000078
3. Industrial and Commercial Bank of China, Seoul Branch; SWIFT code: ICBKKRSE;
4. Industrial and Commercial Bank of China, Frankfurt Branch; SWIFT code: ICBKDEFF; BENE Banker's A/C No.: 5000170101
5. Industrial and Commercial Bank of China, Tokyo Branch; SWIFT code: ICBKJPJT; BENE Banker's A/C No.: 1011130101

Cancellations and cancellation fees

If cancellation received more than 30 days prior to commencement of services, you will not be charged except the non-refundable deposit.

If the customer cancels the trip, OneTourChina must be notified by Email or fax. We calculate your refund on the day we receive the written cancellation by Beijing time. All refunds to the client will be processed within 30 days of receipt of your cancellation.

The following cancellation fees apply to reservations:
30-16 days prior to commencement of services: 20% of total price;

15-8 days prior to commencement of services: 30% of total price;

7-1 days prior to commencement of services: 50% of total price;

On departure day or later: 100% of total price.

Please note that higher cancellation fees might be applied for certain tours.

Cancellation charges also apply to additional services, including accommodations and optional excursions, reserved prior to and after the tour.

If flight changes, including flight cancellations, are requested, revision fees or airline cancellation charges will apply.

If an air-inclusive tour is cancelled after air tickets have been issued, refund will be processed and the air tickets are returned to OneTourChina.

OneTourChina reserves the right to cancel or reschedule any tour departure. If cancellation is made prior to departure of the tour, the only responsibly of OneTourChina will be to refund to the passenger the amount we have received for the tour reservation. We will try to re-book the same tour with a different departure date, or a similar tour. Where OneTourChina has confirmed flights, we will try to confirm air seats for the selected new dates, subject to availability. OneTourChina cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through OneTourChina.

Revision fees

A fee of USD 30 per transaction will be charged for any alteration or revision made to a reservation. Air penalties may also apply. A change of traveler name, tour date or tour itinerary within 30 days of commencement of services (50 days for certain tours) will be treated as a cancellation and new reservation; standard cancellation fees apply.

Participation and group size

For the benefit of everyone on your vacation, OneTourChina has the right to accept or reject any person as a tour participant and to remove from the tour any participant whose conduct is deemed incompatible with the interests of the other participants.

All of our tours are Private Tour and you will be served by private English-speaking tour guides and private vans along the trip. You can enjoy the tour in a most flexible way as what you would prefer.

Travelers who need special assistance

You must report any disability requiring special attention to OneTourChina at the time the reservation is made. OneTourChina will make reasonable attempts to accommodate the special needs of disabled travelers, but it is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers.

Price Guarantee

All tour prices are based on rates (including foreign exchange rates) known at the time of showing at the website and expected to be in effect at the time of departure. The current price will be confirmed at the time of reservation. However, once OneTourChinas has received you deposit for any tour, the land price is guaranteed, and any subsequent land cost increases are at our expense, not including surcharges and any government tax increases. Airfares included as part of air-inclusive tour prices are guaranteed when we receive full payment. Tour prices are Per Person, based on double occupancy. Single room supplements and triple room reductions are listed where applicable.

Visas and Passports

For tours requiring visas for Non-Chinese citizens, detailed visa information will be found at our website. You are responsible for obtaining all visas and entry documents, and for meeting all health and other requirements and any documents required by laws, regulations, orders and/or requirements of countries visited. Non-Chinese citizens must consult with the appropriate consulates to determine if any visas are needed. All passengers travelling internationally are required to have a passport. Most countries require that the passport be valid for at least six months beyond the conclusion of your trip.

OneTourChina accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.

Accommodations

The accommodations listed will be used on most departures; however, if a change becomes necessary for any reason, the accommodations substituted will be equivalent in standard to those shown. Every effort is made to reserve only twin-bedded rooms. It may occasionally happen that an accommodation provides some double-bedded rooms instead. These rooms will be allocated to couples.

For persons requiring a single room, the Single Supplemental cost is applied. Right is reserved to substitute hotels for those specified in the itinerary whenever necessary.

Please note that accommodation check-in times vary throughout China.

Baggage allowance

Free airline baggage allowance for the international flight is 2 pieces per person with combined maximum linear dimensions of 107", for the domestic flight within China is 1 bag with no more than 44 Pounds (20KG). We recommend for efficient travel that each passenger travel with only one suitcase and one carry-on bag. Excessive number, size, or weight of luggage may result in your inconvenience and/or surcharge

No responsibility is accepted for loss of or damage to baggage or any of the tour participant's belongings. Baggage Insurance is recommended.

Service inquiries after your tour

If after returning from the tour, you wish to inquire about any tour services provided, please ensure that all correspondence relating to those services is received by OneTourChina, within 60 days after the tour completion date. This will enable OneTourChina to make a timely investigation.

Holidays

During local of national holidays, certain facilities such as museums, restaurants, sightseeing and shopping may be limited or not available. Alternatives will be offered whenever possible.

Insurance

We strongly suggest you purchase travel insurance, including trip cancellation, trip interruption, accident, health and baggage. This is for your own protection.

OneTourChina provides comprehensive Consumer Protection Plan to safeguard and ensure your peace of mind based on the rules and regulations of China National Tourism Administration.

Safety

Please be aware that during your participation in tours operated by OneTourChina, certain risks and dangers may arise beyond our control including, but not limited to, the hazards of travelling in undeveloped areas; travel by boat, train, automobile, aircraft or other means of transportation; the forces of nature, political unrest and accident or illness in remote regions without means of rapid evacuation or medical facilities. OneTourChina will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. It is understood that OneTourChina will use its best efforts to ensure that adequate measures are taken.

Responsibility

OneTourChina is responsible to you in making arrangements for the tour services offered its website, including transportation, sightseeing, and accommodations.

The carriers, accommodations, and other suppliers providing tour services are independent contractors and are not agents, employees, or servants of, or joint ventures with OneTourChina or its affiliates. All certificates and other travel documents for tour services issued by OneTourChina are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied.

If, after tour departure, the services included in the tour cannot be supplied, or there are changes in an itinerary for reasons beyond the control of OneTourChina, we will arrange for the provision of comparable services. Any resulting additional expense will be payable by travelers and any resulting saving will be refunded by OneTourChina to tour participants.

OneTourChina reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary whenever OneTourChina deems it necessary for the comfort, convenience, or safety of the tour participants, and to cancel a tour at any time.

The tour participant agrees that neither OneTourChina nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss) or expense occasioned by any act or omission of any supplier providing tour services, or any insurer or insurance administrator of the Travel Protection Plan, or of any other person.

Legal proceedings against OneTourChina may be instituted only in a court within the Peoples Republic of China, and any claim involved in such proceedings shall be decided in accordance with the laws of the Peoples Republic of China. Any legal proceedings against OneTourChina must be commenced within 180 days following the date of tour completion. Neither OneTourChina nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.